Shipping costs are calculated at checkout based on your delivery location, product size, weight, and the seller’s shipping requirements.

Selected products or promotions may qualify for free shipping. Any free shipping offers will be clearly displayed on the product page or during checkout.

Yes. Once your order has been shipped, you will receive tracking information via email or SMS where available. Want to view your Order? Click here.

Yes. Local Link Brands delivers across South Africa through trusted courier partners, our warehouse network, and participating sellers. Delivery times may vary depending on the seller’s location and product availability. If your order contains items from different sellers or regions, products may arrive separately and at different times. Customers will receive updates throughout the delivery process to help track their orders.

Local Link Brands uses secure payment solutions, including TradeSafe, to help protect transactions between buyers and sellers. Customers can pay using supported debit and credit cards, with available payment options displayed during checkout. Payments are processed securely to provide a safe and trusted shopping experience.

Check your banking details, available funds, and internet connection. If the issue continues, contact our support team for assistance.

Payments are usually processed immediately after your order is successfully placed.

Yes. All payments are processed through secure payment gateways to help protect your information.

Yes. Returns may be accepted according to the seller’s return policy and applicable consumer protection laws.Click here to Learn More.

Contact us with your order number, product details, and reason for the return. Our team will guide you through the process. Click here to Learn More.

Refund processing times vary depending on the payment provider and bank, but customers will be updated throughout the process. Click here to Learn More.

Custom-made or personalised products may not qualify for returns unless they arrive damaged, defective, or incorrect. Click here to Learn More.

Visit our Seller Registration page, complete the application form, and submit the required business information. Become a Reseller?

South African brands, manufacturers, entrepreneurs, suppliers, and registered businesses are welcome to apply.

Yes. Seller subscription plans are available, with different features and commission structures depending on the plan selected. Become a Reseller?

Applications are reviewed by our team, and approved sellers will receive onboarding instructions once verification is complete.